|
|
Q: I lost my license key or
I receive the message "Invalid license key".
A: Please follow the steps below to obtain a new license key.
Note: The procedure described below is for File Scavenger.
The procedure for Disk Recoup should be very similar.
- Run File Scavenger on the computer that performs the recovery and
click the Licenses button (Box 1 in Figure 1 below)
to display the registration code (Box 3).
Figure 1: The Licenses Dialog.
- Open a Web browser and point to http://www.quetek.com/cgi-bin/xferlicn
(Box 6 in Figure 2 below).
- Type in your email address and the registration code (from Step 1)
and click Send Request (Box 9).
Figure 2: The License Transfer Page.
- Check your email Inbox for an email with the license key.
Enter it in the License key field (Box 4 in Figure 1)
and click OK (Box 5) to active File Scavenger.
If you do not receive the key within several minutes, please check your Junk box
for an email from [email protected].
If your email address has changed, click on the link My email address
has changed (Box 7) to update your email address.
|
|
